LEGAL NOTICE

Article 1 - Presentation of the Company

The cbioandco.fr Site is published by the société bio counters with a share capital of 5000 euros, registered in the Paris Trade and Companies Register under number 903 290 435

The site's publication director can be contacted by email at support@cbioandco.fr (available Monday to Friday between 10 a.m. and 5 p.m.).

The cbioandco.fr website is hosted by:

Wix Online Platform Limited

Address: 1 Grant's Row, Dublin 2 D02HX96, Ireland.

You can contact us by e-mail at: support@cbioandco.fr.

Article 2 - Object

The purpose of these General Conditions is to define the terms and conditions under which the company le cbioandco makes its Site available to Visitors and Customers and offers the services detailed below.

Subscription service including, in particular, coffee selected by an artisan roaster (the quantity of coffee varies according to the subscription formula selected) as well as a sheet containing advice and tips on how to taste it properly.

Article 3 - Acceptance of these general conditions of sale

Governed by article L441-6 of the commercial code and in accordance with article L111-1 of the consumer code, these general conditions of sale determine the rights and obligations of the parties to the contract relating to cbioandco”. These General Conditions apply to any Visitor and/or Customer of the Site. Visitors to the Website (Visitors) and Customers have the option of saving and printing them. Access to and use of the Site entails the Visitor's and/or Customer's acceptance of these General Conditions.

The fact of confirming the subscription to a subscription or the placing of an order on the Site, by clicking on the button "finalize my order" implies full and complete acceptance of these General Conditions (by the mere fact of validating his order on the Site, the Subscriber declares to have read, understood and accepted without reservation the terms of the said order as well as the entirety of these general conditions of sale)

If you do not agree with the clauses set out below, you are advised not to use the Site.

The applicable General Conditions are those in force on the day of the visit to the Site, the taking out of a subscription and/or the placing of an order. However, they may be subject to change.

These general conditions of sale are subject to the applicable French law in force. They are only valid in French.

Article 4 - Geographical area

cbioandco.fr is available for mainland France, in French. Subscriptions that do not meet this geographical condition cannot be taken into consideration.

Article 5 - Service access

The cbioandco.fr site is in principle accessible by the Subscriber 7 days a week, 24 hours a day. permanently except in the event of voluntary or involuntary interruption, in particular for maintenance needs or force majeure. The Company cbioandco being in fact, by its activity, bound by an obligation of means, cannot be held responsible for any prejudice whatever its nature, resulting from the unavailability of the site cbioandco.fr

Article 6 - Operation of subscriptions

The company cbioandco offers Visitors to take out a subscription on the Site in order to benefit from the following services:

The reception of coffees, selected with the greatest care by the company cbioandco (the quantity of coffees varies according to the subscription formulas as presented on the Site and chosen by the Customer)

The sale of machine, accessory and tea as presented on the site and chosen by the Customer)

The Customer may at any time modify his subscription to choose to take advantage of another subscription formula offered by the company cbioandco, among the existing formulas or those which may, if necessary, be developed by the company cbioandco in the future ( the formulas may in particular vary according to the quantity of coffee or the category of products offered). However, for these modifications to be taken into account for the current month M, the Customer must imperatively have registered the modification of his subscription on the personalized page of his cbioandco account (accessible in the “Customer space”) before the last day of the previous month M-1 Failing this, the modifications cannot be taken into account until the following month.

For the sake of proper administration of your subscription to one of cbioandco's subscriptions, the Subscriber will be provided with a form that the Subscriber must complete with his personal data. The information provided to the Company cbioandco must imperatively be accurate, so the Subscriber must ensure its accuracy and compliance when subscribing. If necessary, the Company cbioandco can not be held liable for input errors and the consequences thereof.

We offer two cbioandco coffee or tea subscription methods with the sending of a formula per calendar month: either a monthly subscription with payment each month or a subscription with machine which implies a duration commitment of at least 12 months the monthly subscription, with payment each month (no commitment over a fixed period but tacit renewal)

Subscribing to the monthly subscription subscribes the subscriber to the monthly sending service until a party decides to terminate this contract. The subscription is therefore established for a minimum duration of one (1) month and renewed by tacit agreement each month.

By accepting this offer, the Subscriber accepts a monthly direct debit of an amount defined during his initial order. Thus, as long as the subscription continues, the Subscriber will be deducted from the sum defined automatically each month and the Subscriber will receive the box containing his coffee each month.

The Subscriber may put an end to his monthly subscription at any time according to the terms provided for in the article relating to the unsubscription of these general conditions of sale.

By subscribing the Subscriber declares to have read these general conditions of sale, to have understood them and thus to accept them without reservation in full knowledge of the facts.

the subscription with machine, with a monthly payment.

The subscription to the machine subscription allows you to subscribe yourself or to subscribe a third party for a period of 12 months. Payment for this subscription will be made in one go or over 12 months (monthly).

By subscribing the subscriber declares to have read these general conditions of sale, to have understood them and thus to accept them without reservation in full knowledge of the facts.

Article 7 - Newsletter subscription

By accepting these General Terms and Conditions of Sale when subscribing to one of the cbioandco subscription formulas, the Subscriber authorizes torréf.com to send him emails to the address he provided when subscribing. These e-mails may in particular include promotional offers and tips from cbioandco's business partners. Unsubscribing to the newsletter is possible at any time via the "customer area" or by sending us an email at supportcbioandco.fr

Article 8 – Temporary interruption of a subscription during a period of leave

If the Subscriber is not available for an extended period to receive his box (for example in the case of holidays in August) he can ask cbioandco to interrupt his subscription for one month. For this, the Subscriber must make his request by e-mail to service-client no later than the twenty-fifth (25) of month M, in order not to receive the box for the following month ( M+1). In the case of a monthly subscription, the Subscriber would then not be charged the amount of his subscription for the month M+1.

Article 9 – Unsubscription

Only Subscribers with a monthly subscription can unsubscribe. Subscribers benefiting from a machine cannot do so (outside the right of withdrawal provided for in these general conditions of sale).

The Subscriber benefiting from a monthly subscription may terminate his subscription at the end of a minimum period of one (1) month (excluding the right of withdrawal). The Customer wishing to end his subscription must notify the company le torréf either on his "customer space" on the site www.cbioandco.fr (an e-mail confirming the unsubscription will then be sent to him, which will be the only

If the termination occurs after the last day of month M, the order is deemed to have been concluded for month M+1, the subscriber cannot demand the cancellation of this order by citing his request for termination. The unsubscription is taken into account for the following month M+2. The termination must therefore take place before the 31st of month M, for the subscription to end on month M+1.

Examples: In the event of cancellation on April 10, the subscriber receives his formula for the month of April, but will not receive that of the month of May. In the event of termination on April 30, the subscriber will not be charged on May 1 for the May formula and will receive his last box in April.

In the event of termination by the Customer, any credits obtained must have been used, failing which they may be considered lost.

The unsubscription can also result from the decision of cbioandco according to the methods provided for in the article relating to the deactivation of the customer account.

Article 10 – Orders of coffee and tea in additional quantities (excluding subscriptions)

The company cbioandco offers subscribed Customers the possibility of placing an order through the Site, to acquire, excluding subscriptions, selected coffees in an additional quantity, within the limits of available stocks and in compliance with these General Conditions.

Any order will only be taken into account after receipt of full payment from the Customer. Any order will result in an order confirmation sent by the company cbioandco to the e-mail address that the Customer provided when registering on the Site.

When placing an order, it is the Customer's responsibility to check that the information relating to the order complies with his choices (personal data, delivery method, possible options, place of delivery and/or invoicing of the products, etc. .).

The company cbioandco reserves the right to refuse any non-compliant or questionable order, as well as any order from a Customer who has not fully paid a previous order or with whom any dispute is in progress. The company cbioandco also expressly reserves the right to study on a case-by-case basis and to accept or refuse any order for which delivery must take place outside France, in particular with regard to the specific rules and conditions applicable in the country concerned. , which the Customer expressly acknowledges and accepts. In case of refusal of the order in this context, the company cbioandco will inform the Customer as soon as possible.

Article 11 – Limitation of order

In consideration of the rare or speculative nature of certain products offered on the Site and in order to allow as many people as possible to benefit from the offers and products offered by the company cbioandco, occasional restrictions on the quantities available for purchase/order/subscription may be applied. In this case, the quantity available is understood to be limited per Customer (same name, same address, same account holder). The company cbioandco may indicate on the Site the application of specific restrictions and will reserve the right to refuse an order and/or a subscription in the event of doubt about the existence of a previous order placed for the same product and/or a previous subscription already taken out by the same Customer.

Article 12 - Availability of products

Product offers are valid as long as they are visible on the Site. All offers are within the limits of available stocks. The company cbioandco will make its best efforts to ensure that Customers' orders and/or subscriptions can be honored.

In the event of the permanent unavailability of one or more products ordered and/or planned as part of a subscription, the company cbioandco undertakes to inform the Customer thereof as soon as possible. The Customer may then, at its option, request: (i) the replacement of the unavailable product(s) by one or more products of equivalent quality and price, or (ii) obtaining a credit note from the company cbioandco corresponding to the amount of the order or the monthly amount of the subscription in question, or (iii) the reimbursement of the amount debited from its account, this reimbursement occurring within a period of fourteen (14) days from receipt of the refund request. For the purposes of the preceding paragraph, the assessment of the equivalent quality remains the sole responsibility of the company cbioandco.

Article 13 - Deactivation of customer account

In the event of non-compliance with the obligations arising from the acceptance of these general conditions of sale, incidents of payment of the price of an order, delivery of erroneous information when creating the account or acts likely to harm in the interests of cbioandco, the Company reserves the right to suspend access to the torréf.com service or, depending on the seriousness of the acts, to terminate the subscription and the Member's account without damages being payable. be claimed.

The company also reserves the right to refuse to contract with a Customer who has been excluded or sanctioned for such acts.

Article 14 – Rates and Payment

All our prices are expressed in EUROS (€).

The prices of the subscriptions are, except in the event of obvious error, those indicated on the Site www.letorref.com. Subscription prices are inclusive of all taxes and transport costs. The total price of the subscription is that indicated during the validation by the Customer of his subscription and his payment, in accordance with the regulations in force.

The prices of the products ordered via the Site are, except in the event of obvious error, those indicated on the sheet of each product. These prices include all taxes and exclude transport costs (shipping costs are indicated separately and added to the amount of the order). The total price of the order is that indicated during the validation of the order by the Customer, before the "last click" of confirmation, in accordance with the regulations in force.

Rates may be changed. If applicable, the changes are only valid for future orders, orders already paid will not be affected by the price changes.

Any monthly subscription is paid, from the second month of subscription, by monthly debit from the Customer's account on the first (1) of the month. At the Customer's request, an invoice can be sent each month by the company cbioandco to the e-mail address indicated by the Customer.

Payment for services will be made by credit card. The payments made will be secured by a data encryption procedure in order to avoid the interception of this information by a third party. The cbioandco Company cannot be held responsible in the event of fraudulent use of the means of payment used.

Within three days of receipt of the subscription request, a request to debit the bank account will be sent to the paying agency. The subscription contract will be concluded upon receipt of the authorization to debit the account by the paying agency.

In accordance with the regulations in force, the bank details of Members are not kept by the Company cbioandco.

On the expiry date of your credit card, or if it is cancelled, your subscription is terminated insofar as secure payments by credit card are impossible. To continue your subscription, all you have to do is either modify your bank details directly in the “Customer area” section of the www.letorref.com website, or subscribe again, using our secure payment platform to send us your new bank details.

Article 15 - Proof

The Subscriber acknowledges the validity and probative force of the electronic exchanges and recordings kept by cbioandco and admits that these elements receive the same probative force as a written document signed by hand under Law No. 2000-230 of March 13, 2000 adapting the law of evidence to information technologies and relating to the electronic signature.

Article 16 – Delivery of products

The monthly subscription service covers only the geographical area determined in the “geographical area” article, ie metropolitan France.

Coffee or tea subscriptions will be delivered to Subscribers each month to the address provided in the “Customer Area” information form completed by the Subscriber when registering. In the event of a change of address, it is up to the Subscriber to notify it before the beginning of the month concerned by modifying his contact details on the “My account” information form. cbioandco cannot be held liable for delays in delivery and the consequences that may result therefrom.

The products are delivered to the Customer at the address he has indicated. If all or part of the addresses or information necessary for delivery provided by the Customer prove to be incorrect, forcing the carrier selected by the company le cbioandco to return the products, it will be up to the Customer to bear the costs and consequences. In the event that the package is returned to cbioandco, a second delivery will be made at the Member's expense. If the package is again returned to the sender, there will be no new shipment and the amount of the order as well as the additional delivery costs will be deemed acquired by cbioandco.

(i) Livraison dans the subscription framework

The products are sent to the Customer by the carrier selected by the company cbioandco.

For any subscription, the products covered by the delivery will be put into production each Monday following the order and shipped the following Friday.

The company cbioandco will do its best to ensure that deliveries within the framework of a subscription are received by Customers within thirty (30) days, this period not being applicable to any deliveries outside Metropolitan France or to deliveries from 1st subscription plan.

(ii) Livraisons dans le cadre des commandes de cafés en quantité supplémentaire_cc781905 -5cde-3194-bb3b-136bad5cf58d_

The delivery times applicable in the context of orders for coffees in additional quantities or coffee machines are a maximum of 30 days. These deadlines are likely to vary in particular according to the place of delivery, the quantity of products ordered and their availability. The delivery times announced when ordering are indicated in working days and subject to validation of the order.

Article 17 – Reimbursement (excluding right of withdrawal)

Any reservations about its contents (parcel) must be notified within fourteen (14) days of receipt of the parcel. If the defectiveness of the package is proven (with the help of photographs), the Subscriber may obtain a new product within the limits of available stocks. If the product is no longer available in stock, the Subscriber may obtain the box for the following month for free or request a refund which will be made within fourteen (14) days.

The absence or defect of a product contained in the package will give rise to the exchange of the same product according to available stocks or of another product.

Failure to receive a box cannot give rise to other compensation. In any event, cbioandco's liability is limited by the monthly value of the subscription.

To obtain reimbursement under these conditions, the Subscriber must imperatively notify his choice to be reimbursed within fourteen (14) days after receipt of the box by e-mail to the address support@cbioandco.fr

Article 18 – Force majeure

The company cbioandco cannot be considered as engaging its responsibility for total or partial contractual non-performance which would be caused by an event of force majeure, beyond our control, in particular, in the event of a total or partial strike, flood, fire, etc.

Article 19 – Product conformity

The information on the Website relating to the products is that provided by the manufacturers and suppliers. cbioandco could therefore in no case be held liable for the consequences that may arise from the knowledge or use of this information.

The photographs of the products have only an indicative role, they do not present a contractual character and could not engage the responsibility of cbioandco.

Article 20 – Liability

Furthermore, cbioandco cannot be held liable if an error has crept into one of the photographs illustrating the products presented.

The information allowing the Member to identify himself, such as the identifier and the password, are personal and confidential. This information can only be modified on the initiative of the Member or of www.letorref.com, in particular in the event of forgetting the password.

The Subscriber is solely responsible for the use of his identification elements, he is required to keep them secret. Any disclosure on its part can in no way be blamed on cbioandco. Any order placed using the Member's username and password is deemed to have been placed by the latter. cbioandco can in no way be held liable for damages caused by the disclosure of this personal and confidential data by the Subscriber and therefore for the use of this data by a third party.

The Company cbioandco may in any event see its liability sought for any damage of any nature whatsoever, in particular due to the use of the subscribed services, damage to the reputation, image, or loss of data that may arise from the use of the services offered by www.cbioandco.fr

Article 21 – Faculty of withdrawal

As an exception to the provisions of Article L 121-20 of the Consumer Code, the Buyer does not have a withdrawal period after receiving coffee orders.
Indeed, in accordance with the law, this right cannot be exercised for edible goods for reasons of hygiene and safety. Thus, the coffees received cannot be returned.

In accordance with the applicable texts in force of the Consumer Code and in the context of distance selling, the Subscriber has a withdrawal period of fourteen (14) clear days from the acceptance of the subscription to an offer. subscription (if it is a subscription purchase) or receipt of the products (if it is coffee machines). The notification of withdrawal must be made by registered mail with acknowledgment of receipt to cbioandco at the address mentioned in article 1 of these general conditions of sale and the return costs are the responsibility of the customer.

This period runs from the receipt of the coffee machines. The goods must imperatively be returned in their initial conditioning and packaging. Any product that is incomplete, damaged, damaged and/or the packaging has been damaged will not be taken back, exchanged or refunded. The order number and the Customer's contact details must appear clearly on the shipping carton.

In all these cases, cbioandco will reimburse the Subscriber who notified the exercise of his right of withdrawal within a maximum period of fourteen days from receipt of the notification of withdrawal. The Subscriber's account will be credited with the amount debited.

Article 22 - Information and freedoms

In accordance with the "Informatique et Libertés" law, the processing of personal information relating to customers has been declared to the Commission Nationale de l'Informatique et des Libertés (déclaration no. 2099378). In accordance with the applicable law in force, the Subscriber has the rights of opposition, rights of access and rights of rectification of the data concerning him. The subscriber may demand that information concerning him be modified, completed, clarified or erased which is incorrect, outdated or incomplete or whose collection or use or communication is prohibited. To exercise this right, the Subscriber need only write to us on our CONTACT page.

We reserve the right to use the statistics provided by the information forms that Subscribers have completed in order to optimize our service and that of our partners.

The connection identifiers provided by the company cbioandco are personal and non-transferable. It is the responsibility of each Customer to prevent access to the Site by third parties who would use a Customer's connection data.

Article 23 - Modifications to the general conditions of sale

cbioandco reserves the right to modify these general conditions of sale in any case. In this case, the company cbioandco will inform the Customers and the new General Conditions will only apply to orders made after the modification, or within the framework of subscriptions, from the month following the modification.

If the new general terms and conditions of sale do not suit a Subscriber, the latter should terminate his subscription by registered letter with acknowledgment of receipt before the entry into force of the new provisions according to the procedures provided for in the article "option of withdrawal" of the these general conditions of sale.

The refusal of the new general conditions must imperatively be explicit, without explicit manifestation of will before the entry into force of the new provisions, the Subscriber will be deemed to have accepted the modifications.